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Loud & Clear: 5 Steps to Say What You Mean and Get What You
Product Details 基本信息 ISBN-13 书号 9781564149879 Author 作者 Karen Berg Format 版本 平装 Pages Number 页数 224页 Publisher 出版社 Career Press Publication Date 出版日期 2008年6月1日 Product Dimensions 商品尺寸 13.4 x 1.2 x 21 cm Shipping Weight 商品重量 245 g Language 语种 英语 Editorial Reviews 编辑推荐 From the Back Cover Whether you re training a junior account executive in presentation skills or media training a CEO in the middle of a PR crisis, Karen Berg delivers, helping find a winning bottom line message no matter the need. --John Frazier, executive vice president, Quinn Co. Book Description 内容简介 Loud Clear is essential for everyone who needs to know how to get what he or she wants from anyone. Whether you need to get a message through to an employer, team, comm
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Product Details 基本信息 ISBN-13 书号 9781632652072 Author 作者 Ittelson Format 版本 平装-胶订 Pages Number 页数 304页 Publisher 出版社 Career Press Publication Date 出版日期 1800-01-01 Product Dimensions 商品尺寸 9.60 x 6.80 x 0.90 Shipping Weight 商品重量 1.20 Language 语种 其它(含多语)
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Why Customers Come Back: How to Create Lasting Customer Loya
Product Details 基本信息 ISBN-13 书号 9781564146953 Author 作者 Lawfer, Manzie R. Pages Number 页数 219页 Publisher 出版社 Career Press Publication Date 出版日期 2003年12月01日 Product Dimensions 商品尺寸 20.3x15.2x15.2 cm Shipping Weight 商品重量 312g Language 语种 ENG Book Contents 内容简介 Loyal customers are the most important asset of any company--moreimportant than land, patents, equipment, or buildings. Whilefinding new customers is often expensive, time-consuming, andultimately unprofitable, retaining old customers is surprisinglyeasy and "highly profitable. Companies with a loyal customer baseenjoy greater profitability in good economic times and can dependon their loyal customers to help them survive difficult ones. Manybusinesses display banners proclaiming "Build Customer Loyalty "but offer no training or tools to accomplish this mission. It isthe moral equivalent of an athletic coach cupping his hands
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More Than a Minute: How to Be an Effective Leader and
Product Details 基本信息 ISBN-13 书号 9781601630339 Author 作者 Holly G. Green Format 版本 平装 Pages Number 页数 240页 Publisher 出版社 Career Press Publication Date 出版日期 2008年9月1日 Product Dimensions 商品尺寸 13.4 x 1.3 x 21 cm Shipping Weight 商品重量 399 g Language 语种 英语 Book Contents 内容简介 More Than a Minute provides a refreshing look at the original"secrets" of effective managers explored in The One Minute Managermore than 25 years ago. It offers up-to-date methods and practicesto prompt the thinking required to address today's challenges.Unlike many other management books, it is based on time-provenpractices and actual business applications used by companies aroundthe globe. More Than a Minute is written by a practitioner. Aspresident of The Ken Blanchard Companies, Holly Green workedclosely with Ken, co-author of The One Minute Manager. But much haschanged since that book was published
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