【预订】The New Gold Standard: Rediscovering the Power of Gold t 美国库房发货，通常付款后3-5周到货！
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3-6周达 The New Gold Standard: Rediscovering the Power of Gold 【全球购】进口原版图书，预计3-6周左右到国内
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英文原版 新的黄金标准 丽思·卡尔顿酒店打造传奇客户体验的5项领导原则 The New Gold Standard: 5
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[现货]The New Gold Standard: 5 Leadership Principles for Creat
Discover the secrets of world-class leadership When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. "The New Gold Standard" takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' u
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The New Gold Standard 5 Leadership Principles for Creating a
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The New Gold Standard: 5 Leadership Principles for Creating
作者简介：Joseph A. Miehelli, Ph.D., is an internationally sought-after speaker and business consultant whose clients include Bridgestone Firestone, Nokia, The Hartford Insurance Group, and UCLA Health System. The author of the bestselling The Starbucks Experience, he has appeared on The Glenn Beck Show and CNBC's On the Money.
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预订 The New Gold Standard 预订，预计下单后3-4周左右发货！
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