【预订】Customer Genius 9781841127880 美国库房发货，通常付款后3-5周到货！
Product Details 基本信息 ISBN-13 书号 9781841127880 Author 作者 Peter Fisk Format 版本 精装 Pages Number 页数 406页 Publisher 出版社 Capstone Publication Date 出版日期 2009-03-20 Shipping Weight 商品重量 590g Language 语种 英语 Book Contents 内容简介 Hello, I am your customer. Do you see the world like I do It’s simple really. Start with me and everything else follows. Together we can do extraordinary things. Are you ready?10 building blocks, 30 practical tools, 50 inspirational stories. From * to Banyan Tree, Quintessentially to Zipcars, explore 50 of the world’s leading customer businesses. The rise of Air Asia, and the collaboration of Boeing; the segmented focus of Club Med, and the customer vision of Disney; the imagination of Camper, and the desire for the Ninte
¥268.00
¥129.60
Customer Genius: Becoming a Customer-Centric Business(ISBN=9
¥149.00
预订 Customer Genius 预订，预计下单后3-4周左右发货！
¥315.00
【预售 按需印刷】Customer Success Professional?s Handbook 北京直发，付款后10日内发货
¥342.00
【预订】Customer Success Management 9783031261770 国外库房发货，通常付款后3-5周到货！
Product Details 基本信息 ISBN-13 书号 9783031261770 Author 作者 Michael Kleinaltenkamp Format 版本 精装 Pages Number 页数 102页 Publisher 出版社 Springer Berlin Heidelberg Publication Date 出版日期 2023-03-13 Language 语种 其它（含多语） Book Contents 内容简介 End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first implemented in selected service businesses, but currently CSM applications are spreading globally across industries.This book provides a clear understanding of CSM for practitioners based on comprehensibly prepared knowledge from practical and scientific resources. The book can be used as a practical guide to learn about CSM process and the roles, necessary capabilities, and expectations toward customer success managers. Furthermore, it also shows
¥1338
【预订】Customer Success with Microsoft Dynamics Sure Step 美国库房发货，通常付款后3-5周到货！
¥798.00
预订 Customer Success Mindset 国外库房发货，通常付款后3-5周到货
¥260.00
The Customer Success Professional?S Handbook 现货图书
Product Details 基本信息 ISBN-13 书号 9781119624615 Author 作者 Ashvin Vaidyanathan Pages Number 页数 288页 Publisher 出版社 Wiley Publication Date 出版日期 20200102 Product Dimensions 商品尺寸 0 x 0 x 0 cm
¥228.00
【3-6周达】Customer Success Mindset [ISBN:9780645357721] 【全球购】进口原版图书，预计3-6周左右到国内
¥222.00
预订 Customer Success Management: Proactively Nurturing Deeper 国外库房发货，通常付款后3-5周到货
¥231.00
The Customer Success Economy - Why Every Aspect Of Your Busi
Product Details 基本信息 ISBN-13 书号 9781119572763 Author 作者 NickMehta Pages Number 页数 384页 Publisher 出版社 Wiley Publication Date 出版日期 20200501 Product Dimensions 商品尺寸 0 x 0 x 0 cm Book Description 内容简介 If leaders aren t integrating their digital offerings into a philosophy of Customer Success, they will be defeated in the next decade, because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer. Shows leaders how their digital implementations will make them more *-like Helps you deliver recurring revenue Shows you how to embrace customer retention Demonstrates the importance of churnin
¥226.00
预订 Customer Success Management: Helping Business Customers A 国外库房发货，通常付款后3-5周到货
¥973.00
3-6周达 Customer Success with Microsoft Dynamics Sure Step [IS 【全球购】进口原版图书，预计3-6周到达国内后发出
¥830.00
预订 Customer Success:How Innovative Companies Are Reducing Ch 预订，预计下单后3-4周左右发货！
¥342.00
预订 Customer Success Mindset 国外库房发货，通常付款后3-5周到货
¥204.00
【预售 按需印刷】The Customer Success Pioneer 北京发货，付款后10天内发货
¥147.00
英文原版 The Customer Success Professional's Handbook 客户成功经理职业发展
¥325.00
预订 The Customer Success Economy:Why Every Aspect of Your Bus 预订，预计下单后3-4周左右发货！
¥313.00
【预订】Practical Customer Success Management: A Best Practice F 国外库房发货，通常付款后3-5周到货！
Product Details 基本信息 ISBN-13 书号 9781032092096 Author 作者 Rick Adams Format 版本 平装-胶订 Pages Number 页数 246页 Publisher 出版社 Productivity Press Publication Date 出版日期 2021-06-30 Product Dimensions 商品尺寸 254 x 178 mm (7 x 10) Language 语种 其它（含多语） Book Contents 内容简介 Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day.Practical Customer Succ
¥482.00
英文原版 The Customer Success Economy 客户成功经济 精装 为什么你的商业模式的每一个方面都
¥275.00
按需印刷The Customer Success Pioneer:The first 12 months of your 预订，预计下单后3-4周左右发货！
¥246.00
3-6周达 The Customer Success Professional’s Handbook... [ISBN: 【全球购】进口原版图书，预计3-6周左右到国内
¥295.00
Digital Customer Success: Why The Next Frontier of Cs Is Dig
¥232.00
按需印刷The Customer Success Professional's Handbook:How to Thri 预订，下单后3-4周发货！
¥342.00
【预订】Scaling Customer Success 9781484291917 国外库房发货，通常付款后3-5周到货！
Product Details 基本信息 ISBN-13 书号 9781484291917 Author 作者 Chitra Madhwacharyula Format 版本 平装-胶订 Pages Number 页数 257页 Publisher 出版社 Apress Publication Date 出版日期 2023-04-01 Language 语种 其它（含多语） Book Contents 内容简介 Customer Success is a relatively a new discipline that focuses on maximizing customer business value and outcomes realization. Practitioners focus on customer adoption, customer experience and then positive correlation, organic growth and retention is achieved. This book will provide a practical guide for operationalizing the Customer Success function and methodologies. As we now step into the next phase of Customer Success, a phase of growth and standardization, it becomes important to start thinking about how to effectively scale this extremely important function. You’ll see how to go from just offering a taste of Customer Success experience to your top
¥391.00
海外直订AI for Customer Success: Secret Strategies for a Million
¥166.00
预售 英文预定 Customer Success: How Innovative Companies Are Reduc 海外预定商品，预计1-3个月发货，海外淘非质量问题不接受退货
¥251.42
3-6周达 The Customer Success Economy: Why Every Aspect of Your 【全球购】进口原版图书，预计3-6周左右到国内
¥263.00
海外直订Mastering Customer Success: Discover tactics to decrease
¥414.00
预订 The Seven Pillars of Customer Success: A Proven Framework 国外库房发货，通常付款后3-5周到货
¥298.00
预订 按需印刷 Practical Customer Success Management
¥365.50
预订 Mastering Customer Success 掌握客户成功: 9781835469033 国外库房发货，通常付款后3-5周到货
¥573.00
预订 Practical Customer Success Management: A Best Practice Fr 【全球购】进口原版图书，约5-8周到达国内后发出
¥402.00
3-6周达 Mastering Customer Success: Discover tactics to decrea 【全球购】进口原版图书，预计3-6周到达国内后发出
¥440.00
电子书 英文原版 Mastering Customer Success [ISBN:9781835466773] Ebook，一般10个工作日左右发出
¥235.00
按需印刷Practical Customer Success Management:A Best Practice Fr 预订，预计下单后3-4周左右发货！
¥603.74
预订 Practical Customer Success Management: A Best Practice Fr 【全球购】进口原版图书，一般5-8周左右到国内
¥508.00
预订 The Seven Pillars of Customer Success: A Proven Framework 国外库房发货，通常付款后3-5周到货
¥208.00
预订 Practical Customer Success Management: A Best Practice Fr 国外库房发货，通常付款后3-5周到货
¥603.00
Customer Success with Microsoft Dynamics Sure Step
3-6周达 客户成功：创新型公司如何减少客户流失与不断增长的经常性收入Customer Success: How Inn 【全球购】进口原版图书，预计3-6周左右到国内
¥276.00
3-6周达 Transform Customer Experience: How to Achieve Customer 【全球购】进口原版图书，预计3-6周左右到国内
¥205.00
预订 Farm Don’t Hunt: The Definitive Guide to Customer Success 国外库房发货，通常付款后3-5周到货
¥238.00
预售 英文预定 Farm Don't Hunt: The Definitive Guide to Customer Su 海外预定商品预计1-3个月发货，海外购非质量问题不接受退货。
¥221.55
预订 Quality Experience Telemetry: How to Effectively Use Tele 国外库房发货，通常付款后3-5周到货
¥1195
英文原版 客户的成功：创新企业如何减少客户流失提升经常性收入 精装 Customer Success
¥227.00
预订 Customer Service Success 国外库房发货，通常付款后3-5周到货
¥120.00
预订 Customer Loyalty and Success: 9780333639108 国外库房发货，通常付款后3-5周到货
¥1582
海外直订Customer Loyalty and Success 客户忠诚度和成功
¥1076
海外直订Customer Loyalty and Success 客户忠诚度与成功
¥1076
预售 按需印刷 Exploring the Success of Customer Experien 北京发货，付款后10天内发货
¥560.00
【预订】Embracing Success Through Customer Service 美国库房发货，通常付款后3-5周到货！
¥204.00
【预订】Both Sides Win! 3 Secrets for Success in Customer Negoti 美国库房发货，通常付款后3-5周到货！
¥123.00
正版客服:如何打造顾客忠诚度:career success through customer loyalty保罗蒂姆书店
¥53.70定价：¥54.00 (9.95折)
正版客服:如何打造顾客忠诚度:career success through customer loyalty保罗蒂姆书店
¥53.70定价：¥54.00 (9.95折)
正版客服:如何打造顾客忠诚度:career success through customer loyalty保罗蒂姆书店
¥53.70定价：¥54.00 (9.95折)
【预订】Golden Circle Secrets: How to Achieve Consistent Sales S 美国库房发货，通常付款后3-5周到货！
¥214.00
预订 Customer Service: Career Success Through Customer Loyalty 【全球购】进口原版图书，一般5-8周左右到国内后发出
¥1149
预订 The Commonwealth of Self Interest: Business Success Throu 国外库房发货，通常付款后3-5周到货
¥375.00
