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Product Details 基本信息 ISBN-13 书号 9781641133463 Author 作者 Robert E. Hinson │ Ogechi Adeola │ Abednego Feehi Okoe Amart Format 版本 平装-胶订 Pages Number 页数 242页 Publisher 出版社 Information Age Publishing Inc Publication Date 出版日期 2018-10-30 Language 语种 其它(含多语)
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Product Details 基本信息 ISBN-13 书号 9783030934989 Author 作者 Ogechi Adeola Format 版本 精装 Pages Number 页数 310页 Publisher 出版社 Palgrave Macmillan Publication Date 出版日期 2022-05-15 Language 语种 其它(含多语) Book Contents 内容简介 This edited volume seeks to examine how enterprises in Africa can utilize digital technologies and innovations in creating value for their customers and clients in order to increase effectiveness and efficiency. Through social media, businesses are increasingly reaching and engaging their customers in several ways and so enterprises in Africa must harness the opportunities in the digital space if they want to remain competitive, earn profit, and meet their customers’ needs. Accordingly, this book looks at how digital technologies are helping shape the financial, educational, and advertising sectors in Africa. As digital technologies raise challenges, the chap
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Product Details 基本信息 ISBN-13 书号 9781641136853 Author 作者 Robert E. Hinson │ Ogechi Adeola │ Kojo Oppong Nkrumah Format 版本 平装-胶订 Pages Number 页数 252页 Publisher 出版社 Information Age Publishing Inc Publication Date 出版日期 2019-07-30 Product Dimensions 商品尺寸 6.14 X 9.21 Language 语种 其它(含多语) Book Contents 内容简介 Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the prac
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Product Details 基本信息 ISBN-13 书号 9781641133470 Author 作者 Robert E. Hinson │ Ogechi Adeola │ Abednego Feehi Okoe Amart Format 版本 精装 Pages Number 页数 242页 Publisher 出版社 Information Age Publishing Inc Publication Date 出版日期 2018-10-30 Language 语种 其它(含多语)
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海外直订How I Prevailed: An Inspirational Novel Series 2 我如何获胜:励
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Product Details 基本信息 ISBN-13 书号 9783030955809 Author 作者 Ogechi Adeola Format 版本 精装 Pages Number 页数 340页 Publisher 出版社 Palgrave Macmillan Publication Date 出版日期 2022-05-13 Language 语种 其它(含多语) Book Contents 内容简介 Advances in technology and changes in consumer buying patterns have forced businesses to alter their traditional marketing approach to incorporate contemporary ideologies that will drive customer satisfaction, meet societal expectations, and boot business performance for competitive advantage. The unplanned ravaging effects of the covid-19 pandemic, the vulnerability of our planet due to unsustainable living, and the changing digital landscape require that businesses are strategically aligned to these realities in order to adapt and effectively communicate their offerings. The second of this two-volume work examines marketing communications and brand developmen
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Product Details 基本信息 ISBN-13 书号 9781641136860 Author 作者 Robert E. Hinson │ Ogechi Adeola │ Kojo Oppong Nkrumah Format 版本 精装 Pages Number 页数 252页 Publisher 出版社 Information Age Publishing Inc Publication Date 出版日期 2019-07-30 Product Dimensions 商品尺寸 6.14 X 9.21 Language 语种 其它(含多语) Book Contents 内容简介 Customer Service Essentials is a must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences. The book is a valuable resource for individuals and organizations, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical c
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预售 按需印刷Der Stellenwert von Bibliotheksdiensten für Fernstude
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预售 按需印刷Bekanntheit und Nutzung von webbasierten Informations
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