【预订】Cex Sells 9789063694449 美国库房发货，通常付款后3-5周到货！
Product Details 基本信息 ISBN-13 书号 9789063694449 Author 作者 Beate van Dongen Crombags and Deborah Wietzes Format 版本 平装-胶订 Publisher 出版社 BIS Publishers Publication Date 出版日期 2017-02-23 Language 语种 英语 Book Contents 内容简介 Customer EXperience (CEX) is hot! Nowadays it gets harder and harder for companies to be distinctive by the products they offer. So it is key to stand out in the services offered in addition to these product. A focus on the customer experience is needed. A lot of companies realize this, but only few manage to be successful. They understand the theory and the process to get there, but what they lack are concrete tools to bring the theory into practice. ‘CEX SELLS’ is the inspiration book for companies that want to deliver distinctive customer experiences in order to achieve their business objectives. Beate van Dongen Crombags and Deborah Wietzes discuss t
¥260.00
