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【预订】The Mindchamps Way 9789811205330 美国库房发货,通常付款后3-5周到货!
Product Details 基本信息 ISBN-13 书号 9789811205330 Author 作者 Michelli Joseph A Format 版本 精装 Pages Number 页数 168页 Publisher 出版社 World Scientific Publishing Publication Date 出版日期 2019-06-28 Language 语种 英语 Book Contents 内容简介 How do a passion to create an education revolution and the business acumen to fuel rapid and spectacular global expansion co-exist within one organisationFind out in The MindChamps Way…In his latest insightful study of strategy and leadership, Joseph Michelli, shares the unique philosophy and the values-driven strategies of a dynamic organization, whose growing presence on the world stage has the potential to fundamentally shape the future of ‘individuals, families, communities, countries, and education systems’ across the globe. The MindChamps Way demonstrates how combining a strong, ‘big-picture’ philosophy with a carefully planned and executed busine
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Product Details 基本信息 ISBN-13 书号 9781260455441 Author 作者 Michelli Format 版本 精装 Pages Number 页数 336页 Publication Date 出版日期 1800-01-01 Product Dimensions 商品尺寸 9.10 x 5.90 x 1.30 Shipping Weight 商品重量 1.25 Language 语种 其它(含多语)
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【预订】Pre*ion for Excellence: Leadership Lessons for 美国库房发货,通常付款后3-5周到货!
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英文原版 新的黄金标准 丽思·卡尔顿酒店打造传奇客户体验的5项领导原则 The New Gold Standard: 5
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预订 Stronger Through Adversity: World-Class Leaders Share Pan 【全球购】进口原版图书,约5-8周到达国内后发出
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海外直订Teacher Quality and Teacher Education Quality: Accredita
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ZAPPOS EXPERIENCE: 5 PRINCIPLES 2 INSPIR(ISBN=9780071749589)
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星巴克的五条成功经验 The Starbucks Experience: 5 Principle
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星巴克的5条成功经验THE STARBUCKS EXPERIENCE: 5 PRINCIPLES F
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Driven to Delight: the Mercedes-Benz Way 驱动的喜悦:梅赛德斯-奔驰的*客户体验
Product Details 基本信息 ISBN-13 书号 9780071806305 Author 作者 Joseph A. Michelli Format 版本 精装 Pages Number 页数 304页 Publisher 出版社 McGraw-Hill Education Publication Date 出版日期 2016年1月1日 Product Dimensions 商品尺寸 16 x 3 x 23.9 cm Shipping Weight 商品重量 550 g Language 语种 英语 Book Description 内容简介 A firsthand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team s ambitious, multi-pronged strategy to elevate the company s customer experience to best-in-class across all brands and industries. The author reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz t
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The New Gold Standard 5 Leadership Principles for Creating a
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The New Gold Standard: 5 Leadership Principles for Creating
作者简介:Joseph A. Miehelli, Ph.D., is an internationally sought-after speaker and business consultant whose clients include Bridgestone Firestone, Nokia, The Hartford Insurance Group, and UCLA Health System. The author of the bestselling The Starbucks Experience, he has appeared on The Glenn Beck Show and CNBC's On the Money.
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(星巴克的5条成功经验) THE STARBUCKS EXPERIENCE: 5 PRINCIP
您或许已经知道星巴克的故事。自1992年上市以来,其股票上涨了5000%,真是令人难以置信!星巴克成功了,其天赋在于;它能够创造个性化的顾客体验,促进公司成长,创造利润,赋予员工活力,确保顾客忠诚,而所有这一切都在同一时间内达成。 《星巴克体验》一书有力地体现了星巴克公司睿智而人性经营哲学,正是这种经营哲学把星巴克造就成为如《财富》杂志所说的世界上“*受尊敬的公司”之一。作者约瑟夫·米歇利通过近距离接触星巴克的领导层和员工,发现星巴克的成功是由“伙伴”和他们为每名顾客创造的特殊体验所造就的。米歇利向您揭示了应该如何追随星巴克的道路: 触及整个社区; 倾听每位员工和顾客的声音; 抓住每个市场里的成长机会; 为顾客设计一种真正满意的体验从而使涉及到的每个人获益。
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[现货]The New Gold Standard: 5 Leadership Principles for Creat
Discover the secrets of world-class leadership When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. "The New Gold Standard" takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' u
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英文原版The Starbucks Experience:5 P星巴克的5条成功经验
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