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McGraw-Hill /2003-04-30 /McGraw-Hill Education - Europe

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Schrader, Michael(作者);Nader, Mike(作者);Co /2009-10-01 /McGraw-Hill

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Corbin, Charles B.; Welk, Gregory J.; Co /2006-12-01 /McGraw-Hill Humanities/Social Sciences/Langua

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Siilasmaa, Risto /2018-10-11 /McGraw-Hill Companies

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Durre, Linnda /1988-08-08 /McGraw-Hill

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Tohsaku,Yasu-Hiko /2006-04-01 /McGraw-Hill Education

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Brown,Alfred E. /2016-09-27 /McGraw-Hill Education

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Norton, Peter /2003-05-09 /McGraw-Hill/Glencoe

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海外直订Event Processing: Designing It Systems for Agile Compani

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Schulte, W. Roy /2009-09-30 /McGraw-Hill Companies

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Deming, Vasudha K. /2004-08-05 /McGraw-Hill Education

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Corbin, Charles B.; Welk, Gregory J.; Co /2005-02-18 /McGraw-Hill Humanities/Social Sciences/Langua

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Markovitz, Daniel /2015-09-21 /McGraw-Hill Education

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Deans, Graeme K.; Kroeger, Fritz; Zeisel /2002-11-18 /McGraw-Hill Education

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Bass Michael /1988-08-08 /McGraw-Hill ProfessionalPublishing

SCHOOL FOR STARTUPS: THE BREAKTHROUGH CO(ISBN=9780071753937)

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Jim Beach 等著 /2011-06-01 /McGraw-Hill

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Hendrikse, George /2003-03-16 /McGraw-Hill Education - Europe

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Kaelin, Carolyn","Co /2020-01-01 /McGraw-Hill Educatio

[现货]The New Gold Standard: 5 Leadership Principles for Creat

Discover the secrets of world-class leadership When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. "The New Gold Standard" takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' u

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Michelli, Joseph /2014-02-01 /McGraw-Hill