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Product Details 基本信息 ISBN-13 书号 9781466684966 Author 作者 Yixin Diao Format 版本 精装 Pages Number 页数 465页 Publisher 出版社 IGI Publishing Publication Date 出版日期 2015-11-30 Language 语种 英语 Book Contents 内容简介 Service analytics studies the collection of business analytics models and tools for the improvement of IT service management processes. By analyzing related quality, cost, and productivity metrics, as well as customer interactions and social factors, organizations can effectively exploit these resources to reveal valuable insights in support of business goals, maximizing performance, quality of service, and customer satisfaction.Maximizing Management Performance and Quality with Service Analytics offers a selection of service analytics solutions for process modeling and optimization proven to drive excellence in IT service management. This book is for practitioners engaged in IT ser
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图书信息 书号: 9781475779301 作者: Yixin Chen 装帧: 平装-胶订 页数: 182页 出版社: Springer Us 尺寸: 22.9 x 15.2 x 23.3 cm 出版日期: 2013-05-06 重量: 454g 语种: 其它(含多语) 内容简介 In the early 1990s, the establishment of the Internet brought forth a revo
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Product Details 基本信息 ISBN-13 书号 9780323952972 Author 作者 Zhao Yixin Format 版本 平装-胶订 Pages Number 页数 282页 Publisher 出版社 Elsevier Publication Date 出版日期 2023-06-06 Language 语种 其它(含多语) Book Contents 内容简介 Small Angle X-Ray and Neutron Scattering with Applications to Geomaterials provides techniques for the analysis of geomaterials, which is of great significance for humans because geomaterials are related to earthquake, resource development, underground spaces, carbon dioxide storage, and more. The book introduces the fundamental theory of small angle X-ray and neutron scattering and covers pore accessibility characterization for natural rocks from four aspects, including quantitative evaluation of pore structure heterogeneity and anisotropy, quantification of pore modification in coals due to pulverization, estimation and modeling of coal pore accessibility, and nan
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