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Product Details 基本信息 ISBN-13 书号 9783039366170 Author 作者 Seca Ana M. L.(Guest Editor) Format 版本 精装 Pages Number 页数 206页 Publisher 出版社 Mdpi AG Publication Date 出版日期 1800-01-01 Product Dimensions 商品尺寸 9.61 x 6.69 x 0.69 Shipping Weight 商品重量 1.42磅 Language 语种 其它(含多语)
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Product Details 基本信息 ISBN-13 书号 9783039211876 Author 作者 Seca Ana M. L.(Guest Editor) Format 版本 平装-胶订 Pages Number 页数 284页 Publisher 出版社 Mdpi AG Publication Date 出版日期 1800-01-01 Product Dimensions 商品尺寸 9.6 x 6.6 x 0.7 cm Shipping Weight 商品重量 1350g Language 语种 英语
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Product Details 基本信息 ISBN-13 书号 9783036539751 Author 作者 Seca Ana M. L.(Guest Editor) Format 版本 精装 Pages Number 页数 200页 Publisher 出版社 Mdpi AG Publication Date 出版日期 1800-01-01 Product Dimensions 商品尺寸 9.61 x 6.69 x 0.69 Shipping Weight 商品重量 1.40磅 Language 语种 其它(含多语)
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Product Details 基本信息 ISBN-13 书号 9783319547855 Author 作者 Mu?oz-Seca Format 版本 精装 Pages Number 页数 367页 Publisher 出版社 Palgrave Macmillan Publication Date 出版日期 2017-09-19 Shipping Weight 商品重量 712g Language 语种 英语 Book Contents 内容简介 This book offers models and frameworks to analyze your service delivery systems as a whole. It presents the framework to solve customer problems by delivering the right knowledge at the right time to the right place and take advantage of the efficiency that technology and algorithms offer.Why do so many brilliant plans fail to deliver in practice Why can’t your employees just do what you want them to do? In most cases, because the operations eco-system in which those plans must be deployed fails to fully understand the problem that needs to be solved.The fourth industrial revolution is seeing advances in Artificial Intelligence industria
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Product Details 基本信息 ISBN-13 书号 9783030140878 Author 作者 Mu?oz-Seca Format 版本 精装 Pages Number 页数 219页 Publisher 出版社 Palgrave Macmillan Publication Date 出版日期 2019-06-08 Language 语种 其它(含多语) Book Contents 内容简介 In How to Make Things Happen, we learnt that knowledge is the fundamental driver of service efficiency. In this new book, the author follows four very different companies in the finance, gas and tourism sectors as they implement the Service Problem Driven Management Model (SPDM) to improve their operations. With real examples and plenty of practical tips, anecdotes and actionable ideas for real life implementation, this book will teach you how to: Explore hidden capacity Implement new ideas by transforming pop-ups into prototypes Discover knowledge pills to accelerate learning Develop service modules and problem tracks Put problem solving at th
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Product Details 基本信息 ISBN-13 书号 9783319736723 Author 作者 Serra Seca Neto, Adolfo Gustavo Format 版本 平装-胶订 Publisher 出版社 Springer Publication Date 出版日期 2018-01-14 Language 语种 英语
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Product Details 基本信息 ISBN-13 书号 9783036537658 Author 作者 M. L. Seca Ana(Guest Editor) Format 版本 精装 Pages Number 页数 272页 Publisher 出版社 Mdpi AG Publication Date 出版日期 1800-01-01 Product Dimensions 商品尺寸 9.61 x 6.69 x 0.88 Shipping Weight 商品重量 1.73磅 Language 语种 其它(含多语)
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Product Details 基本信息 ISBN-13 书号 9783319854816 Author 作者 Beatriz Mu?oz-Seca Format 版本 平装-胶订 Pages Number 页数 367页 Publisher 出版社 Palgrave Macmillan Publication Date 出版日期 2018-09-09 Language 语种 英语 Book Contents 内容简介 This book offers models and frameworks to analyze your service delivery systems as a whole. It presents the framework to solve customer problems by delivering the right knowledge at the right time to the right place and take advantage of the efficiency that technology and algorithms offer.Why do so many brilliant plans fail to deliver in practice Why can’t your employees just do what you want them to do? In most cases, because the operations eco-system in which those plans must be deployed fails to fully understand the problem that needs to be solved.The fourth industrial revolution is seeing advances in Artificial Intelligence industrialize the service sector.
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