预订 Artificial Intelligence for Customer Relationship Managem 【全球购】进口原版图书,约5-8周到达国内后发出
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预订 高被引Computational Autism [ISBN:9783319399713] 【全球购】进口原版图书,约5-8周到达国内后发出
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海外直订Computational Autism 计算自闭症
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【预订】Artificial Intelligence for Healthcare Applications and 国外库房发货,通常付款后3-5周到货!
Product Details 基本信息 ISBN-13 书号 9780128245217 Author 作者 Galitsky Boris Format 版本 平装-胶订 Pages Number 页数 null页 Publisher 出版社 Academic Press Publication Date 出版日期 1800-01-01 Product Dimensions 商品尺寸 9.25 x 7.50 x 1.11 Shipping Weight 商品重量 2.06 Language 语种 其它(含多语)
¥1407
预订Artificial Intelligence for Healthcare Applications and Ma 【全球购】进口原版图书,约5-8周到达国内后发出
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【预订】Computational Autism 9783319399713 美国库房发货,通常付款后3-5周到货!
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【预订】Artificial Intelligence for Customer Relationship Manage 美国库房发货,通常付款后3-5周到货!
Product Details 基本信息 ISBN-13 书号 9783030521660 Author 作者 Galitsky Format 版本 精装 Pages Number 页数 445页 Publisher 出版社 Springer Berlin Heidelberg Publication Date 出版日期 2021-01-13 Language 语种 英语 Book Contents 内容简介 This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoyable. AI is here to help customers to get a refund for a canceled flight, unfreeze a banking account or get a health test result. Today, CRM has evolved from storing and analyzing customers’ data to predicting and understanding their behavior by putting a CRM system in a customers’ shoes. Hence advanced reasoning with learning from small data, about customers’ attitudes, introspection, reading between the lines of customer communication and explainability need to come into play.Artificial Intelligence for Cust
¥1577
海外直订Artificial Intelligence for Customer Relationship Manage
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预订 Developing Enterprise Chatbots: Learning Linguistic Struc 【全球购】进口原版图书,约5-8周到达国内后发出
¥713.00
海外直订Computational Autism 计算自闭症
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【预订】Artificial Intelligence for Customer Relationship Manage 国外库房发货,通常付款后3-5周到货!
Product Details 基本信息 ISBN-13 书号 9783030616403 Author 作者 Galitsky Format 版本 精装 Pages Number 页数 463页 Publisher 出版社 Springer Berlin Heidelberg Publication Date 出版日期 2021-02-02 Language 语种 英语 Book Contents 内容简介 The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We a
¥1470
【预订】Developing Enterprise Chatbots 9783030042981 美国库房发货,通常付款后3-5周到货!
Product Details 基本信息 ISBN-13 书号 9783030042981 Author 作者 Galitsky Format 版本 精装 Pages Number 页数 563页 Publication Date 出版日期 2019-04-09 Language 语种 英语 Book Contents 内容简介 A chatbot is expected to be capable of supporting a cohesive and coherent conversation and be knowledgeable, which makes it one of the most complex intelligent systems being designed nowadays. Designers have to learn to combine intuitive, explainable language understanding and reasoning approaches with high-performance statistical and deep learning technologies.Today, there are two popular paradigms for chatbot construction:1. Build a bot platform with universal NLP and ML capabilities so that a bot developerfor a particular enterprise, not being an expert, can populate it with training data;2. Accumulate a huge set of training dialogue data, feed it to a deep learning network and expect the trained chatbot to automaticall
¥780.00