预订 高被引Advances in the Human Side of Service Engineering [ISB 【全球购】进口原版图书,约5-8周到达国内后发出
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Spohrer, James C. /2019-10-25 /CRC Press
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预订 Serviceology for Smart Service System: Selected Papers of 【全球购】进口原版图书,约5-8周到达国内后发出
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Sawatani, Yuriko, Spohrer, James, Kwan, /2016-10-06 /Springer
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Spohrer, James C. /2012-07-11 /CRC Press