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Product Details 基本信息 ISBN-13 书号 9781118242490 Author 作者 Nelson, Marcus Pages Number 页数 360页 Publisher 出版社 For Dummies Publication Date 出版日期 2013年01月04日 Product Dimensions 商品尺寸 22.9 x 17.8 x 0.0 cm Shipping Weight 商品重量 521 Language 语种 英文 Book Description 内容简介 Discover great ways to engage your customers through the social web Social CRM is an evolving tool to help you engage your customers, interact with them, and develop deeper relationships. This handy guide teaches you how to make the most of it, whether your business is a small shop or a large corporation. In a friendly, easy-to-understand style, it explains how you can create new marketing communications and develop smart, applicable content that produces results from your online community. You ll learn to use data to drive results, create social Key
¥140.00